Returns, Refunds & Exchanges

Not sure about your size?

Use Try Before You Buy at checkout. Choose up to five pieces, try them at home for three days and only pay for what you keep. A hold is placed on your card and nothing is charged until you decide.

Returns

We accept returns on full price online purchases within 60 days of your order date, for a refund, exchange or store credit. Pieces need to come back unworn, unwashed and undamaged, with all tags attached.

Sale items

Pieces bought on sale, at a discount or with a promotion code can be exchanged or returned for store credit within the same 60 days. They are not eligible for a refund.

Faulty items

If something arrives faulty, we cover the return postage and will replace it, refund it or issue store credit, whichever you prefer.

Return postage

For a change of mind or a size swap, return postage is at your cost. We recommend using tracked post so your parcel can be followed back to us.

How to start a return

Begin through our returns portal. Once your parcel reaches us, allow up to five business days for your refund, credit or exchange to be processed. We are based in Darwin, Northern Territory, so please allow for regional postage times.

Swimwear

Swimwear must be tried on over underwear with the hygiene liner in place to be eligible for return.

Questions?

Email hello@liandraswim.com. We are a small team and reply within a few business days.